New Visitors Guide
Welcome to Brentford FC club shop. We have over 500 products for you to buy, all of which are official club merchandise, and available to you 24 hours a day, 7 days a week. Our aim is to make sure that ordering items from Brentford FC is as easy as possible.
Delivery Times
At Brentford FC we are proud to offer a fast, efficient and hassle-free delivery service. Choose which items you want to buy and decide where you would like them sent, and we will take care of everything, making sure your items are carefully packaged and arrive as quickly as possible. Please note, orders can take 2 to 3 working days to prepare. Once despatched, orders may take 3-5 working days for UK orders while delivery dates can vary for international orders.
Please note that orders containing personalised items can take longer to despatch. We suggest that Click and Collect orders do not purchase any personalised items as this will delay the collection times. Collection site will be able to offer any personalisation.
Delivery Costs
- United Kingdom Standard 3-5 working days
- Europe Price may vary based on location.
- Rest of the World Price may vary based on location
- Click & Collect 2-3 working days.
Store Collection
**Please note that the Click and Collect service is currently unavailable**
All orders must be collected within 72 hours after confirmation email.
Please ignore the first email, this email is to confirm that your order was completed by our warehouse. The second email will be to confirm that your parcel is now ready to collect from the Brentford Super store.
A valid photo ID must be presented when collected.
If the parcel is not being collected by the recipient, please email the name and surname of the person collecting the parcel on your behalf. A valid photo ID must be presented by the individual collecting.
Orders not collected within 72 hours will be cancelled and refunded.
Please note that the Click & Collect services will not be available on matchdays.
