At Brentford FC we are proud to offer a fast, efficient and hassle-free delivery service. Our team are continuously working hard to ensure all orders are despatched as soon as possible.
Please be mindful that orders can take 3 to 5 working days to prepare and despatch. Parcels despatched on weekends will not be collected by Royal Mail till Monday. (Excluding bank holidays)
Despatched parcels can take 5-10 days to deliver while this time frame may be different for international order.
Please note delivery costs may vary based on recipients’ location. Unfortunately, our delivery costs does not include any additional charges such as customs fee or any other additional costs outside the fee we charge.
Tracking information can be obtained on your confirmation email or through our customer services.
We no longer provide ‘Click & Collect’ services.
We are also unable to process any orders through the phone as all orders will be required to go though our online shopping services.
How do I make a return?
If you wish to exchange merchandise or require a refund, please return the merchandise to ;
Brentford FC Superstore,
Kew Bridge Distribution Centre,
Lionel Rd South, Brentford
If you are unsatisfied with your order and wish to return your order please contact our customer service team on firstname.lastname@example.org.
Please note all parcels must be sent back using Recorded Delivery, we will not accept responsibility for any lost goods.
For more information please visit our ‘Contact us’ section below.